The Merge NICU platform enhances care quality through comprehensive education for healthcare providers, promoting family-integrated practices among the healthcare team. We assist healthcare systems in improving outcomes and increasing sustainability.
Benefits

Outcomes
Newborns went home 2.5 days earlier*
Parents less stressed and more confident
Hospital systems avoid costs
*Without concomitant ED visits
Our Process

Our Interactive Healthcare Provider Training:

Tools and Strategies to Integrate Families in Neonatal Care
- Actionable and adaptable model of family integrated care with tools and strategies for all healthcare providers
- Healthcare providers complete online modules to strengthen relational communications, parent education, and psychosocial support
- Practical tools support healthcare providers to strengthen family integrated care practices
Evidence Based
- Reduced parental stress
- Increased parenting confidence
- Reduced infant hospital length of stay by 2.55 days
- Avoided costs for the health system
Implementation Support
- Our experts conduct a baseline assessment to evaluate local context and assess current gaps to practice of Merge™
- Consultation to inform sequence of implementation and options for customization
Interactive Training
- Two levels of eLearning for healthcare providers; modules for unit clerks
- Embed eLearning in your organization’s learning management system for quick access using single sign on
What’s in it for staff?
- Providers earn Continuing Nurse Education or Maintenance of Competency credits (MOC; RCPSC members)
- Continuing professional development
Quarterly Fidelity identify opportunities to strengthen Merge™ practices
- Fidelity assessments support sustainability and return on investment
Exploratory Assessment
Do it Yourself
- Baseline assessment*
- Bulk training and certifications
- Installation
- Self-audit
*Must be conducted by a Merge™ Specialist
White Glove Service
- Baseline assessment
- Bulk training and certifications
- Installation
- Audit
- Support
- Operational and evaluation consultation
- *Obigbesan, O., Hayden, A., & Benzies, K. (2023). Scoping review of education for women about return to driving after abdominal surgery. JOGNN, 52 (2), 106-116. https://doi.org/10.1016/j.jogn.2022.11.002
- Wasylak, T., Benzies, K. M., McNeil, D., Zanoni, P., Osiowy, K., Mullie, T., & Chuck, A. (2023). Creating value through learning health systems: The Alberta Strategic Clinical Network™ experience. Nursing Administration Quarterly, 47(1), 20-30. https://doi.org/10.1097/NAQ.0000000000000552
- Brockway, M., *McLeod, S., Kurilova, J., Fenton, T., Duffett-Leger, L., & Benzies, K. M. (2022). Breastfeeding self-efficacy predicts breastfeeding in moderate and late preterm infants. Nursing Open, 10, 1863-1870. https://doi.org/10.1002/nop2.1450
- *Shafey, A., Benzies, K., Amin, R., Stelfox, H. T., & Shah, V. (2022). Fathers’ experiences in Alberta Family Integrated Care: A qualitative study. Journal of Perinatal and Neonatal Nursing, 36(4), 371-379. https://doi.org/10.1097/JPN.0000000000000684
- *Ringham, C., McNeil, D., & Benzies, K. M. (2022). The work of mothering in the NICU: A critical analysis of Alberta Family Integrated Care parent journals. Advances in Neonatal Care, 22(4), E112-E119. https://doi.org/10.1097/ANC.0000000000000984
- *Dien, R., Benzies, K. M., Zanoni, P., & Kurilova, J. (2022). Alberta Family Integrated Care™ and standard care: A qualitative study of mothers’ experiences of their journeying to home from the neonatal intensive care unit. Global Journal of Qualitative Research, 9, 1-11. https://doi.org/10.1177/23333936221097113
- *Moe, A., Kurilova, J., Afzal, A., & Benzies, K. M. (2022). Effects of Alberta Family Integrated Care (FICare) on preterm infant development: Two studies at 2 months and between 6 and 24 months corrected age. Journal of Clinical Medicine, 11, 1684. https://doi.org/10.3390/jcm11061684
- *Murphy, M., Shah, V., & Benzies, K. M. (2021). Effectiveness of Alberta Family Integrated Care on Neonatal Outcomes: A Cluster Randomized Controlled Trial. Journal of Clinical Medicine, 10, 5871. https://doi.org/10.3390/jcm10245871
- Zanoni, P., *Scime, N. V., Benzies, K. M., McNeil, D. A., Mrklas, K. (2021). Facilitators and barriers to implementation of Alberta Family Integrated Care (FICare) in Level II Neonatal Intensive Care Units (NICU): A qualitative process evaluation sub-study of a multi-centre cluster randomized controlled trial (cRCT) using the Consolidated Framework for Implementation Research (CFIR). BMJ Open, 11, e054938.https://doi.org/10.1136/bmjopen-2021-054938
- McNeil, D.A., Benzies, K. M., Zanoni, P., Kurilova. J. (2021). Alberta Family Integrated Care (FICare)™: From engaged clinicians in a cluster randomized controlled trial to health system partnership in scale and spread across a province. In: McCutcheon C, Reszel J, Kothari A, Graham ID, editors. How We Work Together: The Integrated Knowledge Translation Research Network Casebook. Volume 4, 16-19. Ottawa, ON: Integrated Knowledge Translation Research Network. Available from: https://iktrn.ohri.ca/projects/casebook/
- Benzies, K. M., Aziz, K., Shah, V., Faris, P., Isaranuwatchai, W., Scotland, J. Larocque, J., Mrklas, K. J., Naugler, C., Stelfox, H. T., Chari, R., Soraisham, A., Akierman, A. R., Phillipos, E., Amin, H., Hoch, J., Zanoni, P., Kurilova, J., Lodha, A., and the Alberta Family Integrated Care (FICare) Team. (2020). Effectiveness of Alberta Family Integrated Care on infant length of stay in Level II neonatal intensive care units: A cluster randomized controlled trial. BMC Pediatrics, 20, 535. https://doi.org/10.1186/s12887-020-02438-6
Benzies, K., Shah, V., Aziz, K., Lodha, A., & Misfeldt, R. (2019). The health care system is making ‘too much noise’ to provide family-centred care in neonatal intensive care units: Perspectives of health care providers and hospital administrators. Intensive and Critical Care Nursing, 60, 44-53. https://doi.org/10.1016/j.iccn.2018.05.001
Explore the potential of Merge™ for NICU in your organization, connect with us at connect@liminality.ca