Merge™ Super-User Training

Enhance Family Centred Care With Practical Tools & Strategies

• Actionable and structured model of care with tools & strategies for all health care providers in their practice
• Health care providers receive training to enhance trusting relationships with families and negotiate family-provider roles to enhance family satisfaction and experience in the NICU

Evidence Based Model

• Reduced stress for parents
• Increased parenting confidence
• Reduced infant hospital length of stay by 2.55 days
• Avoided costs for the health system

1. Benzies, K. M., Aziz, K., Shah, V., Isaranuwatchai, W., Scotland, J. Larocque, J., Mrklas, K. J., Naugler, C., Stelfox, H. T., Chari, R., Soraisham, A., Akierman, A. R., Phillipos, E., Amin, H., Hoch, J., Zanoni, P., Kurilova, J., Lodha, A., and the Alberta Family Integrated Care (FICare) Team. (2020, November 20). Effectiveness of Alberta Family Integrated Care (FICare) in Level II Neonatal Intensive Care Units (NICU) on infant and maternal outcomes: a provincial, pragmatic, cluster randomized controlled trial. BMC Pediatrics, 20:535.
2. Benzies, K., Shah, V., Aziz, K., Lodha, A., & Misfeldt, R. (2019). The health care system is making ‘too much noise’ to provide family-centred care in neonatal intensive care units: Perspectives of health care providers and hospital administrators. Intensive and Critical Care Nursing, 60, 44-53.
3. Benzies, K. (2016). Relational communications strategies to support family centered neonatal intensive care. Journal of Perinatal and Neonatal Nursing, 30(3), 233-236.