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“ It was a pleasure working with you and learning of your compassion and deep expertise for supporting families through the transition with a new one. The enthusiasm with which you've embraced social enterprise is infectious. Thank you for being such a champion and ally of our social innovation at UCalgary and beyond over the years.”

“ After taking the Merge Super-User training course, our team started to reorganize our previous practice to make it more structured, more systematic and more holistic in policy level, practical level and staff training/parent education level. ”

“Having a baby in the NICU can be a stressful experience for parents and learning to care for a preterm baby both in the hospital and at home requires extensive support over time during the hospitalization,” Dr. Deborah McNeil, Scientific Director of Alberta Health Services’ MNCY SCN and Adjunct Associate Professor Faculty of Nursing and Department of Community Health Sciences Cummings School of Medicine, University of Calgary”

“If family integrated care didn’t exist, this experience would be 10 times harder,” says Franz. “Being able to care for my baby in the NICU helps normalize the experience. I can still make decisions and do something as simple as diaper changes, and we are constantly reminded that we are an important part of our child’s care.”

“It’s overwhelming to be introduced to a large multidisciplinary team. Parents play an integral role in the care of their baby; it’s important they have a voice in their care and that the teams value and respect their unique knowledge about their baby.”